Hotel Front Office Manager
3.
3 Chambersburg, PA Chambersburg, PA Full-time Full-time From $16 an hour From $16 an hour
Responsibilities:
- Oversee all front office operations including reception, reservations, and guest services - Ensure efficient check-in and check-out processes for guests - Manage room assignments and accommodate special requests - Train, supervise, and support front desk staff to provide exceptional customer service - Handle guest inquiries, concerns, and complaints in a professional manner - Maintain updated information on room availability, rates, and promotions - Monitor daily arrivals, departures, and room inventory to maximize revenue
Qualifications:
- Preferred IHG Experience and knowledge of IHG Brand Standards - Proven experience in hotel management or a similar role within the hospitality industry - Excellent communication skills with proficiency in phone etiquette and guest relations - Ability to speak multiple languages is a plus (bilingual or multilingual) - Proficient in using hotel management software and phone systems - Strong leadership skills with the ability to motivate and manage a team efficiently This position offers an exciting opportunity for a skilled Front Office Manager to lead our front desk team in providing exceptional guest experiences.
If you have a passion for hospitality and possess the required qualifications, we invite you to apply for this rewarding position.
Job Type:
Full-time Pay:
From $16.
00 per hour
Benefits:
Employee discount Flexible schedule Paid time off Schedule:
8 hour shift Weekends as needed Work setting:
In-person Ability to Relocate:
Chambersburg, PA 17201:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
3 Chambersburg, PA Chambersburg, PA Full-time Full-time From $16 an hour From $16 an hour
Responsibilities:
- Oversee all front office operations including reception, reservations, and guest services - Ensure efficient check-in and check-out processes for guests - Manage room assignments and accommodate special requests - Train, supervise, and support front desk staff to provide exceptional customer service - Handle guest inquiries, concerns, and complaints in a professional manner - Maintain updated information on room availability, rates, and promotions - Monitor daily arrivals, departures, and room inventory to maximize revenue
Qualifications:
- Preferred IHG Experience and knowledge of IHG Brand Standards - Proven experience in hotel management or a similar role within the hospitality industry - Excellent communication skills with proficiency in phone etiquette and guest relations - Ability to speak multiple languages is a plus (bilingual or multilingual) - Proficient in using hotel management software and phone systems - Strong leadership skills with the ability to motivate and manage a team efficiently This position offers an exciting opportunity for a skilled Front Office Manager to lead our front desk team in providing exceptional guest experiences.
If you have a passion for hospitality and possess the required qualifications, we invite you to apply for this rewarding position.
Job Type:
Full-time Pay:
From $16.
00 per hour
Benefits:
Employee discount Flexible schedule Paid time off Schedule:
8 hour shift Weekends as needed Work setting:
In-person Ability to Relocate:
Chambersburg, PA 17201:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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